I'm not dealing with juvenile delinquents...geez that sounds stressful just thinking about it. How'd you get roped into that gig? I'm dealing with an employee shortage in my group, can't find anyone to hire and guess who gets to pick up the slack? And while my sales team understands the constraints I'm under, they can't exactly start turning down work because my team can't keep up, so we're just understaffed and drinking from a fire hose till relief comes. I'm very grateful for my job, and still love what I do but man this is a tough chapter.