It's not verbatim. He did tell her he was on the phone with FJB. She said she wanted to hear it, and that's when Governor Nonsense said there was no signal, that the call failed 5x.
There's video out there.
He lied straight to her face.
FIRE VICTIM : WHY IS THERE NO WATER IN THE HYDRANTS?
GAVIN : I'M ON THE PHONE WITH THE PRESIDENT. FIRE VICTIM : REALLY? I WANT TO HEAR IT.
GAVIN : UHHH, THERE'S NO SERVICE. IT WON'T GO THROUGH.