We, fortunately, moved FROM a town whose PO mirrored what's described above, TO one that's so small, the PO is only open 4 hrs a day (we're also 5 or 6 miles outta town). However... The town about 20 miles down the road has a PO that's the polar opposite - super clean; polite, attentive staff; if a 3rd customer walks in, they open another window. We've used the further away facility more than our own. 🤷🏼