Yeah so basically I was on the register taking orders and this lady comes up and she's ordering, but she is SUPER rude and annoying. Asking stupid questions and being rude when I try to answer and ask stuff like "do you want fries" or EXPLAIN THAT THE COUPON SHE WANTED TO USE WAS EXPIRED
But anyway. I finished it up and then went on with my day, and later, she comes up to the register and complains that her burger was wrong
So I go, "okay, what was wrong with it"
She says it is missing ketchup and mustard
So I offer to give her some packets of each, and am ABOUT TO APOLOGIZE FOR THE MIX UP when she DEMANDS
"Why did they get it wrong?? It's a simple order!!!"
And I was like ma'am idk I don't work back there, I put it in on the computer.
And she's like well why isn't it on there then??
And I'm like "do you want me to give you some ketchup and mustard packets?"
THATS WHEN SHE FREAKING TELLS ME -- "I already got some from the condiment table!!!"
So NOW IM CONFUSED AS HELL AS TO WHY SHES BOTHERING ME IF SHE ALREADY GOT HER DAMN KETCHUP AND MUSTARD
And then she continues to pick on the fact that we made a mistake, and for some reason says "where I work if we make a mistake someone dies" so I guess shes a doctor or a nurse or something??? (She's like a 50+yo short plump white lady btw)
And so I was like "okay but this is a burger restaurant??"
And so she's like "OH SO YOURE MAKING EXCUSES"
Like what??? Girl lives ain't on the line here unless you have a shellfish allergy!!!!! Why tf you comparing surgery to a frickin cheese burger????
But I once again ask if she wants me to give her some packets, and I'm pretty much done with her. She tells me again she already got packets. So I ask "so what can I help you with???"
And then she snaps and is like "give me a manager!!!"
Because evidently my disinterest and apathy wasn't fueling her bloodlust or smth
And I was like "but like why, what do you need from the manager "
Anyway, this goes back and forth until some new customers come in (up until this point she was the only one in the lobby)
So I turn away from her and go "Hi! Welcome to culver's, what can I make fresh for you today?" And take the new peoples orders
At which point the lady scoffs and is FURIOUS that I DARE serve another human and don't bow to her whims or some shit
So she marches around and goes to find another employee so she can speak to a manager
So eventually she gets a manager and has a "conversation" with her, and then my manager remakes her order,
