But most times automated machines break down making repairs needed and waits longer! LOL!! Automated checkouts are the worst at this. I'm old fashioned everything when it comes to how customer service is done you might say.
LOL. Seriously though, I hear ya. When they ask me to please speak the reason for my call, I always say "speak to someone". That usually causes the automated voice to reply, "Hold on and I'll transfer you"
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