I believe that very first thing a government bureaucrat does when they take the job is to attend course on how to talk and talk and talk, yet never to actually give any real, useful and actionable information that is being sought from them.
They are masters at obfuscation.
Whatever it’s called, they all seem to excel at yammering on and on about subjects that they apparently have no real knowledge or grasp of.
If I did that, I would have no customers and I would be broke.
True, but you don't force your customers to first become your customers nor pay for services they don't want. If they, then don't pay, you also can't force them to pay and/or do jail time.
