I can see where it’s coming from. Especially RPG’s with a character creator or where you make your own name. You’re not referred to as your name in a voice acted game. It’s always a placeholder name like “Rookie” or “Dragonborn”, and it’s extremely awkward.
With a text-based game, this problem is nonexistent. Plus with things like dialogue wheels, multiple endings, and text inputs, voice acting has to take all of that into consideration and can make it awkward depending on the situation. Text-based games have none of those problems.
Plus a game can have amazing dialogue that you can read, but it can be completely ruined by the execution of the voice acting. This is why Team Sonic Racing sucks and The Murder of Sonic the Hedgehog works. You can just read the text in your own way without having it read to you.
I’m not saying no game should have voice acting. And even the take I saw wasn’t arguing that. It was saying that voice acting breaks the immersion of RPG’s because they don’t relate to your inputs.
For regular linear games or games with a named protagonist, voice acting is completely fine because it fits with the same thing happening every time.