Oh. Well then, the Pokemon Company's support can't help... But for future reference, your Support ID is a set of alphanumeric characters, which would look something like BEFC-6546-94D6-8ABA, (Note: this is my real Support ID) which is shown on the title screen, in the top right corner. When used with a Transfer Password, found in the Owner's Menu, under Options, then "Link Data" or "Data Linked", this can also allow you to transfer your save data from one device to another, but only from a Nintendo Switch to another, or a smartphone or tablet to another, NOT between a Switch and a phone.
