I work as an assistant manager, I feel this.
I remember I once got a woman play the "loyal customer" card, explaining how she bought liquor from us every couple days for over 20 years so she shouldn't have to follow our rules, especially the one where you need money to buy stuff. If you come in 10 minutes before we close and don't have enough time to run home and get your card, we can't give it to you and look away this one time.