Reminds me of a customer I used to have who called himself Papa Bear. He would come in with his friends and try to give me advice on how to lay with 20 women a day... not only did the little advice he give sound like something from a 4th grader, but from the looks of him I'd be surprised if he could even have a normal conversation with a woman. I found it kinda funny.
Customer service sucks but it'd save you money on cable because you could get every genre walking through your door.