TRYING TO EXPLAIN SKYPE VIDEO CALLS TO YOUR GRANDPARENTS; "NOW CLICK THE VIDEO ICON....IT'S A BLUE CIRCLE...YEAH IT HAS A LITTLE IMAGE OF A CAMERA...IT'S BLUE ON THE LEFT SIDE...WITH A LITTLE WHITE CAMERA INSIDE...DO YOU SEE IT?"; "NO THERE IS NOTHING BLUE ON MY SCREEN. THE ONLY IMAGE I SEE IS A HORSE. IS THIS MY BACKGROUND? CAN YOU SEE THIS? I CLICKED ON THE HORSE AND NOTHING HAPPENED. OK I AM GOING TO RESTART MY COMPUTER. I THINK MY SKYPE IS DIFFERENT THAN YOURS. WAIT A SCREEN JUST POPPED UP!"
