We're not perfect, but you will find that the majority of us love to help new users become better because that makes the site itself better. If I ever come across as harsh to another user, especially a new user, it is because the user is going in the wrong direction to gain status (points) here. Does it work? compare my points to yours. Since November I've acquired over 600,000 points. I can guide you to doing better, but you need the maturity of Jeepers to do it. Are you up to the challenge?