What state do you live in? It used to be awful here in SC, but Governor Sanford restructured it in the early 2000s and it's a breeze now. I can get in and out in less than ten minutes now.
Luckily I had my phone and but it's such an unnerving place to be. Seemed like everyone in front of me didn't have something they needed so they were denied. Made me think the whole time i'd finally get to the counter and I would get turned away!
It is simply awful here. Mine expired over 25 years ago, and I couldn't get it replaced.
And I was the only one on that line that was born here. Wonder how they faired?