I used to do on call work on basic internet connections. Any time a connection was down or not working right my first question was "is it uverse?". Most of the time it was. It's ATT's POS garbage service designed to skirt regs and avoid having to comply with any kind of standards. Their once sort fast proprietary tech has now been outshines by standards compliant DOCSIS 3.1 tech which can give me 1 gig for less than the cost of 25mb through uverse, and it's reliable.