As a customer, I cannot stress this enough.

UNLESS YOU WORK IN RETAIL, YOU HAVE NO RIGHT TO SAY THIS! Like I said before, if its an emergency andor needed badly, thats understandable. But if a customer comes in five minutes till close and stays maybe a minute longer than close, another customer can come waltzing in! Then the employees have to wait! Also, retail employees have other things to do AFTER all customers are gone and THEY are the ones sometimes yelled at for staying overtime even though its the customers fault. Employees have LIVES too! They are customers themselves and a LOT of people have my perspective on this only AFTER working in retail and seeing the reality!