I'm sure everybody has been disturbed by the amount of negative and in many cases vitriolic media and commentary that has been produced over the last few days, particularly in the social media environment, and I want to reassure you of a few things. Firstly, we are going to continue to make sure that we put patients, consumers, and members first, as we always have done. The mission of this company is truly to make sure that we help the system improve by helping the experience for individuals get better and better. There was nobody who did more to try and advance that mission than Brian Thompson, and there are very few people in the history of the US healthcare industry who had a bigger positive effect on American healthcare than Brian. And we are going to make sure that we not only acknowledge and honour that legacy of Brian, but we will continue it. Our role is a critical role and we make sure that care is safe, appropriate, and is delivered when people need it. And we guard against the pressures that exist for unsafe care or for unnecessary care to be delivered in a way which makes the whole system too complex and ultimately unsustainable. So we're going to continue to make that case. We will continue to do the work we do, and I have never been more proud of this company and our colleagues and what this company does on behalf of people in need across the country. I encourage you to tune out that critical noise that we're hearing right now. It does not reflect reality. It is simply a sign of an era in which we live. What we must do is focus on what we know to be true, and what we know to be true is that the health system needs a company like United Health Group and it needs people like Brian within it. We're fortunate that within this company, we have so many people driven and inspired in the same way that Brian was, and we will continue in our journey to help everybody who needs it within the health environment. Eh
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