Store attendant; Security Officer; Karen; Welcome to McDonalds ma’am. What’s your order? Don’t call me ma’am, it makes me look old. Sure… lady? What’s your order? Can I get a Chicken Whopper with Buffalo sauce, cheese, extra lettuce, pickles and fries, soda and an Ice Cream? Uhm… sorry, but the Ice Cream machine is broken. Can I get you something else? What? It’s always broken! Yeah, that’s not my problem, they will fix it on Saturday, you will have to wait. This is unacceptable! I want my ice-cream, and I’m not getting out without it! Ma’am, if you don’t want to wait until Saturday, you’ll have to order something else. Ugh, fine! Remove the Ice-Cream from my order…; Sure. You will have it soon in your table! 5 minutes later; Alright here you go. Chicken Whopper with Buffalo sauce, cheese, extra lettuce, fries and a soda. Enjoy. What? This is AWFUL! Where’s the pickles? Sorry, I forgot them. Don’t overreact-; This is horrible! You don’t want to give me my food! Security! SECURITY!!! What happens ma’am? This monster doesn’t want to give me my food! Arrest him NOW! But I see a hamburger, fries and soda! Yeah, what happens is, this woman entered the building rudely asking for a so big and complex it’s impossible to remember list of food and got really angry when we told them the ice-cream machine was broken. Then she started screaming at me because I forgot the pickles. Ma’am, I need you to come with me to the police department for threatening a person; YOU CAN’T, I HAVE RIGHTS!!! Well how about the right to remain silent? Let’s focus on that one…; And that is how the story ended happily. Karen never entered that store again