Mods are not robots and cannot be on 24/7/365 to listen to you bitch and whine about what you feel is wrong and hurtful.
If you wanna make sure they see something, you can DM them OR use the feedback button. They aren't here to pamper to your every want and need (DUH!), so you can't really harass them for not being on or seeing something you commented for them to see.
I've had multiple interactions with NOT ONLY Olymp, Kate, and Andrew, but also Donald. They care about the site, and want good ideas on how to improve the site. If you can't process this, I'll put it into simpler terms.
The mods aren't here to worship you, nor are they here for us to worship.
Users with good standings and positive interactions with the mods have had less site mutes. These people also don't complain when shit happens the way they don't want it to go.
On the contrary, people who cry when something doesn't go their way have more site mutes, and have bad standings and bad mod interactions.
My advice to those who whine and complain would to be simply suck it up. It ain't your site, and possibly never will be.