PA , WHAT'S REAL CUSTOMER SERVICE. WELL "OPIE" , THAT'S A TRICKY QUESTION. LET ME TELL YA WHAT IT ISN'T.... 1. GETTING CUSSED OUT BECAUSE A CUSTOMER DIDNT PAY THE BILL AND NOW THEY DONT HAVE SERVICE.
2. EXPLAINING A BILL 100 TIMES ONLY TO GIVE CREDIT BECAUSE OF HOW LONG THE CALL WAS
3. FINALLY ITS NOT TAKING CRAP FROM A RUDE CUTOMER THATS HAVING A BAD DAY .