Oh no, absolutely not - at least, not until there's personal accountability. The worst thing about the modern internet is the anonymity - people can get away with anything, so they become the worst versions of themselves.
Case in point - my wife breeds and sells livestock, and made a sale to a woman who she had a great conversation with regarding breeds. The very next day, that same woman trashed my wife on Facebook after misinterpreting something she posted. So, my wife has printed all of it out and the next time this woman approaches her to make a purchase - she will be confronted with her own words.
My wife says she won't sell to her again, but I'm skeptical.....