Shes a good character sure but she is a bitch.
.Put Arcee through hell and gave her PTSD, making Arcee fear that she would kill Jack and lose another partner.
.Tried to hunt and kill Jack for her collection
.Betrayed Megatron twice and even had one of her servants try to kill Megatron
.worked alongside mech to kidnap and threaten to kill jacks own mom.
.tried to make herself leader when Megatron was underground with the autobots going after Unicron
So there's that