CBO THE REVOKE RESTART PROCESS IS NEVERMORE! THE ONLY SITUATION IN WHICH A REVOKE RESTART MIGHT BE APPLICABLE IS WHEN A TRUE DISCOVER ERROR IS IDENTIFIED (SUCH AS THE AGENT DID NOT SEND THE EMAIL/LETTER, DID NOT MAKE THE OBC, ETC.) IF YOU IDENTIFY WHAT IS POSSIBLY AN ERROR, PLEASE ESCALATE THE ACCOUNT TO A TC/TL SO THEY CAN DETERMINE IF THE ACCOUNT DOES QUALIFY FOR RESTART.