HOW I EXPECT IT SUPPORT TO WORK; MOVING DESKS, NO PROBLEM JUST DO IT AND SEND ME A NOTE TO TELL ME WHERE YOU PUT EVERYTHING; HERE'S A PILE OF KEYBOARDS AND MICE, JUST TAKE ONE AND REPLACE IT YOURSELF; YES SIR WHILE IM HERE LET ME FIX THAT; MY CURRENT IT SUPPORT; OKAY FIRST WE OPEN THE TICKET SYSTEM...THEN...
WE LOOK AT THE TICKETS...THEN...WE OPEN A TICKET...THEN...WE READ THE TICKET...THEN...WE ASSIGN THE TICKET...THEN...WE CLOSE THE TICKET...THEN...WE GO GET A COFFEE...THEN WE OPEN THE TICKET...THEN WE READ THE TICKET A SECOND TIME...