THE WIFI COMPANY IN MY PLACE SAID THAT THE PROBLEM IS NOT ON OUR, BUT YOUR PLACE. DOESN'T EVEN NEED TO STEP A FOOT IN THE HOUSE AND IT WILL BE FIXED AUTOMATICALLY BY REPORTING IT; I KNOW YOU WANT ME TO CHANGE FROM COPPER TO FIBER, BUT DON'T BE A JACKASS AND DISABLE OUR INTERNET 2DAYS AFTER IT'S FIXED; AND IT'S FIXED AUTOMATICALLY WHEN U JUST REPORTED IT