We where furniture, Neither the big box nor the online model works well with that. Citigroup was just full of morons. Sears had a history of starting companies off right and then selling them off when the couldn't keep the magic going. Once sold, those companies always became huge money makers. So, Citigroup thought it was bound to happen that away every time by some great force of the universe. Since they needed new upper management to run the company, they scooped up everyone from Marlo's and gave them jobs above their former pay grades. Oh, and, at that time, Marlo's was a company that had just finished collapsing into a fiscal burning heap. An example of how smart these people were: Citigroup, the owners of Citibank, did not secure an in house credit card deal for a multi-million dollar company with an existing customer base. They let Sears have all of that. But, they got all snobby about logistics and, got away from the very experienced Sears, as fast as they could. They hired Menlo, a company that had previously routed mail. Deliveries became a disaster. Returns went through the roof. We lost terms with all our major suppliers. Then, we discovered that the reason people were denying deliveries and asking for refunds in record numbers was because Menlo was duplicating deliveries to tons of people. After they delivered to my boss, they tried to deliver to her three more times. The list of stupid things goes on and on. I don't think they were smart enough to cut a deal with Sears. It makes you wonder how stupid people get so much money.
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